october, 2020

21oct11:00 am12:00 pmSalesforce - Digital Customer Experience (October 21st)Online Event

Salesforce Digital Customer Experience - btProvider

more

Event Details

Description

  • Business digital transformation is a differentiating factor in terms of adapting to new changes and gaining competitive advantages. Even though in recent years there has been a discussion about a rethinking of business models and the adoption of digital technologies, this year many organizations were forced to make the transition to a digital model to continue their economic activity.
  • Presence of organizations' activity on digital channels is a necessity, and the adoption of a new way of working, digitized, and innovative, ensures performance and business growth. Although many companies have started or are in a process of digital transformation, many of them have failed to adopt a model that meets customer needs and builds a connection between the company's brand and those who interact with it.
  • In this webinar we aim to discuss new ways to improve the customer experience with our organization, to form a connection based on personalized experiences and tailored to each consumer and about the adoption of digital technologies and strategies, which place the customer experience at their center.
  • In order to register, please click on the link: https://btprovider.com/salesforce-experienta-digitala-a-consumatorului/

Download Tableau Software

Agenda

11:00-11:05 
Introduction
11:05-11:10
Salesforce Romania Team
11:10-11:15
Customer Digital Touchpoints
11:15-11:35
Demo Marketing Cloud
11:35-11:50
Demo Service Cloud
11:50-11:55
Tableau Data Analytics
11:55-12:00
Q & A

Language

  • Romanian

 

Time

(Wednesday) 11:00 am - 12:00 pm

Location

Online - Webex