About the event

Business digital transformation is a differentiating factor in terms of adapting to new changes and gaining competitive advantages. Even though in recent years there has been a discussion about a rethinking of business models and the adoption of digital technologies, this year many organizations were forced to make the transition to a digital model to continue their economic activity.

Presence of organizations' activity on digital channels is a necessity, and the adoption of a new way of working, digitized, and innovative, ensures performance and business growth. Although many companies have started or are in a process of digital transformation, many of them have failed to adopt a model that meets customer needs and builds a connection between the company's brand and those who interact with it.

In this webinar we aim to discuss new ways to improve the customer experience with our organization, to form a connection based on personalized experiences and tailored to each consumer and about the adoption of digital technologies and strategies, which place the customer experience at their center.

Based on your registration, you will receive the access link to the Webinar.

Register now


  1. Introduction

  2. Salesforce Romania Team

  3. Customer Digital Touchpoints

  4. Demo Marketing Cloud

  5. Demo Service Cloud

  6. Tableau Data Analytics

  7. Q & A

Meet the speakers

Register now